Lost or Stolen Packages
Copia is not responsible for lost or stolen packages. The customer assumes all responsibility for any loss, or damage of these items. If it is found that our courier has not handled your merchandise properly and we get reimbursed for our merchandise, we will pass the $100 credit on to you. The automatic insurance for your order is $100, regardless of the purchase amount (UPS and USPS policy).
Copia ships with USPS for all standard shipping domestic orders. If Express shipping is purchased, we ship with Fedex. All exchanges and returns are shipped with USPS.
Domestic orders over $150 travel FREE with USPS!
Rates are based on location and weight of each order.
USPS and Fedex do not deliver on Sundays or holidays. If you opt to purchase express shipping on the weekend or the day before a holiday, your merchandise will not be shipped until the following regular business day.
Express Shipping (PLEASE READ)
Express shipping is solely based on stock availability, and cost is based on weight and destination.
Express shipping usually arrives next day once it is shipped.
Please note all orders placed at/after 11 am EST are subject to being processed on the following business day.
If you purchase express shipping on a Friday after 11 am EST, the order does not ship out until Monday.
If you purchase express shipping on a Thursday after 11 am EST, the order does not ship out until Friday, and will not be delivered until after the weekend.
P. O. Boxes
Copia does ship to P.O. Boxes. These packages will be sent through USPS regardless of the shipping method chosen. When shipping with USPS there is not a signature option for P.O.Boxes and the customer assumes the liability of shipping without one.
International Shipping is through Fedex. Customers are responsible for all customs charges that may arise after it enters the receiving country. This includes any additional duties/taxes on the order. If the customer refuses to pay the duties/tax, customer will be refunded their order less return shipping and duties/tax.
For assistance in calculating the potential total amount of duties/tax on your order, visit https://www.simplyduty.com/ and enter all information from your order. Use "bikini" for 'product description' for the most accurate estimate.
Copia is also not responsible for any lost or damaged merchandise when shipping international. The signature option is not available when shipping international and it is a risk the customer takes when purchasing.